This Privacy Policy describes how Chakraview Creative Labs (“we”, “us”, or “our”) collects, uses, and shares information in connection with your use of ProjectX (“the Platform”), our AI-powered local business marketing and SEO platform.

By accessing or using ProjectX, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following categories of information:

• Account information: Name, email address, business name, phone number, and billing details provided during registration.
• Business profile data: Business category, location, operating hours, photos, videos, offers, and promotional content you upload to the Platform.
• Social media account data: OAuth tokens and account identifiers for connected platforms including Facebook, Instagram, X (Twitter), and YouTube, used solely to publish content on your behalf.
• Usage data: Log data, device information, IP address, browser type, pages visited, and time spent on the Platform.
• Content data: Posts, media, and other content created or scheduled through the Platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the ProjectX platform and its features.
• Connect your social media accounts and publish content on your behalf.
• Generate AI-powered content recommendations, post drafts, and performance insights.
• Process payments and manage your subscription.
• Send service-related communications including updates, security alerts, and support messages.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in operating the Platform, including cloud infrastructure, payment processing, email delivery, and AI content generation services.
• Social media platforms: When you connect your accounts, we interact with Facebook, Instagram, X (Twitter), and YouTube APIs on your behalf to publish content as authorised by you.
• Legal requirements: When required by law, regulation, or valid legal process.

4. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Withdraw consent for data processing.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at the address below.

6. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

7. Third-Party Platforms

ProjectX integrates with third-party platforms including Meta (Facebook and Instagram), X (Twitter), YouTube, and Google Business Profile. Your use of these platforms is also governed by their respective privacy policies. We encourage you to review them.

8. Children’s Privacy

ProjectX is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Chakraview Creative Labs Email: connect@chakraview.co Website: https://chakraviewcreativelabs.com